Terms and conditions of the service

The general conditions of the website are defined in the section Legal Notice.

The specific conditions of the service to the User are the following:

1) Orders

The products offered through the Tecuidanatura® website are intended for purchase by Users. To be able to contract an order, the User must be over 18 years of age.

To place orders through the website, the user must provide a series of data prior to the hiring, through the purchase form, and that will be necessary to manage the purchase order. You can also access the products as a guest without having to create an account, for this type of users the data will not be saved in a file and will be used only for the purchase act in question. For users who sign up using the form, their data will be recorded following the Privacy Policy at all times.

Once the purchase order has been finalized, Tecuidanatura® will send an order confirmation by email to the address provided by the User. It will contain a list of the items purchased by the User.

The order will be stored by Tecuidanatura® and can be consulted by the client by clicking on Your account and later on Order History”. This option will only be available for registered customers.

2) Shipments and deliveries

At present the shipments are restricted to the territory of the Canary Islands (see Legal Notice).

Delivery times are variable and depend on the product and the delivery address. All shipping and delivery conditions are reflected in the section Shipping and Payment.

3) Payment

Once the data has been completed, the User must proceed with the payment of the order through the means of payment specified on the Website. (see Shipping and Payment).

After the payment is made, the User will receive an e-mail confirming the order, which will include a summary of the items purchased, the mode of shipment requested and the destination address.

If at the time of payment there is an incident that prevents payment, the user will receive an automatic payment error message and your order will not be processed until the payment process is completed successfully.

The prices of the services are expressed in Euros (€), including taxes and management and shipping costs, the amount of which will be indicated at the time of the final confirmation of each order.

4) Returns and right of withdrawal

The conditions for the returns and how to exercise the right of withdrawal are detailed in the section Terms of Return and Withdrawal in the home of the website.

Last modification: November 30, 2018.